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Review our policies regarding final sales, order cancellations, and the market risk fees associated with returned items. This section also outlines the exact steps to take if you receive a damaged product or notice a discrepancy in your delivery.
All shipments from Scottsdale Mint are fully insured while in transit. If your order is damaged, lost, or tampered with, it will be covered—as long as the delivery was made to the shipping address on file and followed signature requirements. ⚠️ Important: If you have instructed the carrier to leave your package unattended, or redirect...
If you believe you received the wrong item, please contact our customer service team within 72 hours of receiving your package.We will investigate and ensure the situation is corrected as quickly as possible.