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Have a quick question? Start here. This section covers the most common topics our customers ask about — from placing orders and shipping timelines to payment options and product availability. Whether you’re new to Scottsdale Mint or a longtime collector, you’ll likely find your answer here without needing to contact support.
We are committed to delivering the highest-quality precious metals. Every product is backed by our 100% Guarantee for Purity, Weight, and Metal Content. Scottsdale Mint adheres to ASTM Standards and is proud to be an ISO 9001:2015 Certified Manufacturer, ensuring consistent quality and rigorous process control.
Please inspect your shipment and invoice upon delivery. Our shipping team uses precise weight tracking and recorded video footage during packaging to ensure accuracy and security. If you believe an item is missing or incorrect, contact us within 72 hours of receiving your package so we can promptly assist you.
Yes. We offer a buyback program for eligible Scottsdale Mint products purchased within the United States. Contact us directly for current buyback pricing. Scottsdale-branded items often command higher resale premiums due to their popularity, purity, and recognition in the market.
We offer volume-based price breaks on many products—just add items to your cart to see the adjusted pricing. We also provide cash discounts when you pay via Bank Wire or ACH/eCheck. Unlike many others, we do not charge extra for payments via PayPal, Visa, MasterCard, or Discover. For exclusive promotions and occasional coupon codes, make...