Last updated: August 28, 2024
These Terms and Conditions (these “Terms”) form an agreement between Scottsdale Mint LLLP (“we”, “us”, and “our”) and you (“you” and “your”). These Terms govern your access and use of this website (the “Site”). Please review these Terms carefully. By visiting and using the Site, you agree to be bound by these Terms. We may update these Terms from time to time in our discretion, but we will always keep the latest version of these Terms posted on the Site. By using the Site after a new version of these Terms has been posted, you agree to the terms and conditions of such version of these Terms.
ACCOUNT
You are not required to create an account to access or use the Site, but certain features or functionality may require account creation. If you choose to create an account, you will be required to provide certain information. Your personal information will be treated in accordance with our Privacy Policy available at https://dev.scottsdalemint.com/privacy-policy/. You are responsible for maintaining the security of your account and your login credentials, and you will be responsible for any actions taken using your account credentials. You are responsible for ensuring you provide complete and accurate information and keep such information up to date, and you are responsible for any liability or damages arising from false, fraudulent, inaccurate or incomplete information. You are responsible for keeping your own records and making appropriate backups – we will not be responsible for any loss of data in our possession or control.
TERMS OF SALE
Orders and Payment
Your order and price are locked in when we confirm the order in writing or electronically. You must pay the agreed price by an accepted payment method within the time period set forth at the time of purchase. You may be subject to taxes and/or duties for your orders from us; please consult your local customs broker for more information on duty and tax rates. You are responsible for paying any such duties and taxes on any orders or deliveries hereunder. You are responsible for any shipping, handling, and insurance charges on your order.
We may impose a reasonable hold on payments for anti-fraud, anti-money laundering, and payment verification purposes. We reserve the right to fully cooperate with law enforcement authorities to investigate and prosecute any violations of law.
Typographical Errors
If we mistakenly list an incorrect price, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price, whether or not the order has been confirmed and your credit card or bank charged. If your credit card or bank has already been charged for the purchase and your order is cancelled, we will promptly issue a refund or credit to your credit card or bank account.
Bank Wire Policy
We may offer a discounted price for payment via bank wire. To receive this discount, we require you to make a 5% non-refundable deposit via credit card when submitting the order. This locks in the order price and you will receive wiring instructions after checkout. You must ensure we receive the remaining 95% via wire within 48 business hours of sale confirmation. Order shipment will be arranged after receipt of all funds. If you do not wire the remaining amount as agreed, the 5% deposit will not be refunded. This policy provides a price lock for the order at the time of checkout. Once we receive the wire, you will be notified via email that your order has been funded.
Return/Cancellation Policy
Due to the volatile nature of the market, prices are locked in at time of purchase and you will not be entitled to any returns, exchanges, cancellations, or refunds unless we expressly agree otherwise in our sole discretion. We may cancel an order in our sole discretion without penalty at any time prior to shipment, in which case you hereby release us from any and all presumed, actual, and future damages of any kind alleged in connection with such cancellation. In the event an item is damaged in transit or the incorrect item is received, please contact us within 48 hours of receipt of product for a resolution and we will work quickly to resolve the situation through an exchange. If you do not notify us within such time period, you will be deemed to have accepted the delivery with any faults and will have no further recourse against us except as we agree in our sole discretion. If we agree to accept a return, we reserve the right to charge a restocking fee of $50 or 20% of the total order price (whichever is greater). If we agree to process an exchange, we may charge a $50 processing fee. On returning bullion-related items, you may (at our discretion) be required to pay for any market loss on such returns. Any market gain on returns shall remain our property.
Buy Back Terms
All buyback transactions are final once your price is locked and you have received written or electronic confirmation. You are required to ship all bullion within 5 business days of the agreement date. Packages must be received by our vault no later than 10 business days following the agreement date. You are responsible for all costs associated with shipping and insuring your metals to us, unless you elect for Scottsdale Mint to ship and insure your package at your expense which will be included within your service quote.
You must follow the packaging guidelines set out below when packaging your metals and bullion for shipment to us. Additional packing guidelines are available by request. IMPORTANT: The Scottsdale Mint and its Insurer, Lloyds of London/AXA-XL or other, are not responsible for items lost or damaged during shipment as a result of non-compliance to these instructions.
Packaging Guidelines:
1. Appropriately prepare your coins, bars, and rounds: Coins are best shipped in their Mint tubes, with the caps taped down to prevent them from opening. Partial tubes should be stuffed with tissue paper to prevent the coins from moving during shipment. Coins/bars in large sheets should be packaged flat or rolled, not folded, and then bubble wrapped. Never ship coins loose. Bars are best shipped in their Mint packaging and individually wrapped with paper (avoid bubble wrap) to prevent chafing. Bars without mint packaging should be placed in a plastic bag, and then individually wrapped with paper or bubble wrap if under 10oz in size.
2. Double box all items: Use a small box that will fit your prepared items securely, while not leaving a large amount of void space. Fill the remaining space with paper packaging material. Make sure that your prepared items are tightly packed in the box. Next, pack this small box inside a larger box and fill any void space tightly with paper. Use a shipping service such as UPS with full insurance to ship your bullion. You also have the option to receive prepaid labels provided by us (at your expense.
You are responsible for: (i) properly packing and insuring your products; (ii) any damage or loss in transit; (iii) any shipping and insurance charges, and any applicable taxes, duties, or similar charges; (iv) ensuring your products are as described in the applicable order in terms of quantity, volume, purity, etc. We will review your shipment reasonably promptly after delivery to us, and may withhold payment until we have confirmed that all items and characteristics are as agreed to in the order.
CONTENT AND OWNERSHIP
“Content” means all information, data, text, software, music, sound, photographs, graphics, video, messages, trademarks, or other material or content that are displayed, used, or otherwise incorporated into the Site. The Site and all Content is owned by us or our third-party licensors. Nothing contained on the Site should be construed as granting any license or right to use any of the Content without our written permission. Subject to your continued compliance with these Terms, we hereby grant you a personal, non-exclusive, revocable, non-transferable and non-sublicensable license to access the Site for your personal, non-commercial use.
RESTRICTIONS
You will not: (i) remove any trademark or copyright notices contained in the Site or Content; (ii) reproduce, modify, publish, distribute, transmit, disseminate, transfer, license, sell, lease, create derivative works based upon, or in any way commercially exploit the Site or Content; (iii) use manual or automated means to trawl, mine, scrape, frame, or mirror the Site or Content; (iv) disassemble, decompile or reverse engineer the Site or Content; (v) attempt to hack, defeat, or overcome any encryption technology or security measures regarding the Site or our other systems or those of any third party, or gain any unauthorized access to any systems or accounts; (vi) interfere with or disrupt the operation of the Site or any other systems; (vii) violate any applicable local, state, national or international law; (viii) post or transmit any Content that is unlawful, defamatory, abusive, harassing, threatening, obscene, fraudulent or otherwise inappropriate or infringes any intellectual property or privacy rights of any person; (ix) send unsolicited advertisements through the Site; (x) use the Site in a way that will adversely affect us or reflect negatively on us, any of our goodwill, name or reputation; or (xi) provide any false or misleading information or any information that you do not have the right to provide.
THIRD PARTIES
The Site may contain links to websites owned or operated by third parties, and may feature or advertise third-party offerings. We do not control or endorse such websites or offerings and we are not responsible for their content, nor are we responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such websites or offerings or otherwise provided by third parties. Any views expressed by any third parties are the views of the applicable author and do not necessarily align with our views. We have no control over, and are not responsible for, your interactions with any third parties. Any transactions agreed upon between you and such third parties are agreements between you and the applicable third party, and we are not party to any such transactions or agreements unless otherwise expressly stated. You are solely responsible for your interactions with any third parties and for reviewing the terms and conditions associated with any such interactions.
INVESTMENT RISKS
All investments involve risk. The values of precious metals, bullion, and collectible items may fluctuate unpredictably. We do not provide financial or investment advice, and you should consult a financial or investment professional regarding your investment activities. Any blogs, analysis, reports, or other content we publish on the Site or in our communications are opinions for informational purposes only and should not be taken as professional investment advice or relied upon for investment decisions. YOU ARE SOLELY RESPONSIBLE FOR YOUR DECISION OF WHETHER, HOW MUCH, AND HOW TO INVEST IN OUR PRODUCTS OR OTHERWISE, AND WE WILL HAVE NO RESPONSIBILITY FOR ANY MARKET LOSSES OR OTHER CONSEQUENCES OF YOUR INVESTMENTS OR PURCHASES.
DISCLAIMERS
YOUR USE OF THE SITE AND CONTENT IS AT YOUR SOLE RISK AND THE SITE AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND RELATED TO THE SITE AND CONTENT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, OR THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. WE ARE NOT RESPONSIBLE FOR ANY INJURY OR DAMAGE TO ANY COMPUTER RESULTING FROM ACCESS TO THE SITE, OR FOR ANY ISSUES ARISING FROM THE CORRUPTION OR UNAVAILABILITY OF ANY NETWORK. UNDER NO CIRCUMSTANCES SHALL WE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM USE OF THE SITE, CONTENT, OR FROM THE CONDUCT OF ANY USERS OF THE SITE OR OTHER THIRD PARTIES. SOME STATES DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR DATA (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM THE USE OF OR THE INABILITY TO USE THE SITE, UNDER ANY LEGAL THEORY WHATSOEVER (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE). TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WE WILL NOT BE LIABLE TO YOU FOR AN AGGREGATE AMOUNT EXCEEDING THE GREATER OF $25 USD OR THE AMOUNTS PAID BY YOU TO US IN THE PAST THREE MONTHS (IF ANY). SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY FOR DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.
RELEASE AND INDEMNITY
You will release, defend, indemnify, and hold us, our past, present, and future affiliates, licensors, licensees, marketing partners, and suppliers, together with their respective officers, directors, employees, and agents, harmless from and against any damages, losses, claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from your use of the Site, your purchase or sale of any products hereunder, your violation of these Terms, or any claims arising from transactions or relationships between you and other users or third parties. We may opt to defend such claims at our sole discretion, in which case you will indemnify us for the costs of such defense. California residents hereby waive California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that if known by him or her would have materially affected his or her settlement with the debtor or released party.”
SUSPENSION AND TERMINATION
We reserve the right to modify or discontinue the Site at any time, with or without notice. We may suspend your account if (a) we suspect that there has been any misuse of the Site or breach of these Terms; (b) you fail to pay any amounts due to us when due; or (c) we otherwise determine in good faith that such a suspension is necessary to protect the integrity and security of the Site or any related networks or systems.
Your right to use the Site and Content will automatically terminate if you breach these Terms. Termination will not relieve either party from any obligations incurred or arising prior to such termination, and those sections of these Terms which are by their nature intended to survive termination (including, without limitation, the disclaimers, limitation of liability, indemnity, and general clauses) shall so survive.
GENERAL
If any provision of these Terms is determined to be void or unenforceable in whole or in part, the remaining provisions of these Terms shall not be affected thereby and shall remain in force and effect.
We will not be responsible or liable for any delays or failures to perform due to causes beyond our reasonable control, which may include natural disasters, terrorist attacks, criminal activity, failure of internet or communications networks, health emergencies including pandemics or similar serious outbreaks of disease, or other force majeure events.
These Terms are governed by and will be construed in accordance with the laws of the State of Arizona, without regard to the conflicts of laws provisions thereof, and the parties agree to the exclusive jurisdiction of the state and federal courts in Maricopa County, Arizona in resolving any disputes arising in connection with these Terms or the Sites or Content. The 1980 U.N. Convention on contracts for the international sale of goods will not apply to any transactions entered into hereunder.
These Terms and any policies referenced herein constitute the entire agreement between the parties regarding the subject matter thereof and supersede any prior or contemporaneous agreements with regards to such subject matter. A party’s failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
CONTACT
If you have any questions or comments regarding these Terms, please contact us at [email protected].
